FAQ | ECOTURBINO®

• The primary advantage is that the ecoturbino can help save on water and energy costs, especially for heating water.
• Additionally, it offers a hygiene benefit. The strong turbulence of the water cleans the shower hose and shower head, preventing the buildup of biofilm, lime, dirt, and other residues.
• This, in turn, extends the life of both the hose and shower head.

• The ecoturbino adapter, when fitted before the shower hose, reduces water consumption by 40 percent. Depending on the costs of water, sewage, and energy for hot water, a household can expect annual savings of about €110 per person. For a two-person household, the savings can exceed €200 every year. And it’s over €400 for a household of four.
• For commercial use, such as a hotel, swimming pool, or spa with 100 rooms or showers, the story is different. Annual savings can easily surpass €10,000. Or consider a gym with continuous usage throughout the day – savings can quickly reach several thousand euros annually.
• This means the payback period is just a few months, almost always less than half a year.

• Energy savings in the building sector are often viewed as a pivotal step towards achieving climate goals and addressing energy challenges. Although savings have already been made through improved insulation and more efficient heating systems, the near-constant energy demand for hot water is becoming increasingly central to discussions. It’s important to recognize that the energy savings potential in heating drinking water is limited by statutory health protection measures.Significant energy savings, which also pose no health risks, can best be achieved by a comprehensive redesign and refurbishment of existing drinking water systems. We are happy to provide you with the relevant publications on this topic. These documents are freely accessible and can be shared.
  

  Type of Outlet	Liter output (l/min)	Practical Liter output (l/min)
  Washbasin	4.2 (Standard)	8 – 10
  Shower	9 (Standard), 6 possible	12 – 18
  Toilet per flush	3 and 6 (Economy version)	6 and 9

  Shower with ecoturbino®: 7 liters/minute
  Wash basin sink insert from ecoturbino®: 5 liters/minute

  CONCLUSION: ecoturbino meets all DVGW recommendations!

• Further information on the DVGW website

• To easily verify the savings yourself, you can perform the “Volume Test” using the free measuring bag.
  Step 1: Fill the bag for 10 seconds with water at full flow using a regular shower hose, then read the water level.
  Step 2: Next, install the ecoturbino before the shower hose. Fill the bag again for 10 seconds and compare the water levels.
  Step 3: As a result, the significant savings or the difference in water flow per minute becomes immediately visible.
• We also had the savings certified by TÜV Austria, which confirmed them.

• Not at all. The ecoturbino actually enhances hygienic standards through its cleaning effect. To achieve the best results, we recommend using the “L” series.
• It allows for complete emptying of the shower head and partial emptying of the shower hose, significantly reducing the risk of germ formation in both the hose and shower head.
• Furthermore, we had the product tested by a Hygiene Institute for its impact on biofilm and legionella formation. It confirmed that the ecoturbino has no adverse effects.

• The ecoturbino has no limitations regarding its lifespan. Due to the intense water vortex created, there are no deposits formed within the ecoturbino itself. Thanks to the materials used, there’s no wear and tear that might affect the device’s lifespan.
• The hand shower set includes a high-quality shower hose and shower head made in Germany. The products meet the stringent DVGW requirements in Germany.The lifespan of these components varies considerably depending on usage, shower frequency, and water quality, as is the case with all standard shower sets. Therefore, no warranty can be provided beyond the warranty period.

The ecoturbino can still be used. It is compatible with all standard shower hoses or showerheads that have a ½ inch thread connection.

• Due to the strong water vortex within the ecoturbino, no lime deposits form. Therefore, it’s not necessary to regularly dismantle or clean the ecoturbino to maintain its functionality.

• For most shower hoses, there are typically no restrictions as the standard connection is ½ inch. For smaller connections, however, an appropriate adapter (3/8 to ½ inch) must be used.
• In rare cases, water may leak from the air hole in the ecoturbino. This usually indicates that a water-saving showerhead is being used. We recommend replacing it.
• It’s generally important to ensure, when retrofitting the ecoturbino, that any existing screens in the hose or showerhead are cleaned or, ideally, removed before use.

Each ecoturbino comes with a detailed installation guide. It’s important to note that:

• For hand showers, the ecoturbino is installed directly at the fitting before the shower hose.
• For overhead showers, the ecoturbino is mounted directly in front of the showerhead.

No, this shouldn’t be happening. Please consider the following points:

• Check if you are unknowingly using a water-saving showerhead. Using ecoturbino in conjunction with a water-saving showerhead can directly lead to technical malfunctions and also impair the showering experience (shower enjoyment philosophy).
• Ensure that the sieve or reduction piece embedded in the showerhead has been removed.
• Verify if the water pressure is very low and, even before the installation of the ecoturbino, has a flow rate of 8 liters per minute or less.
• Use the included original seals (green). If not present, please use these.
• Check if the showerhead may be calcified, as this can also lead to a rebound effect of the strongly accelerated water jet. If so, please descale or replace with a new one.
• As a test, insert the second green sealing ring in addition to the sealing ring inserted in the ecoturbino. This enlarges the “anteroom” in the ecoturbino and could prevent this water leak. If this works, the ecoturbino will clean the existing shower hose and showerhead from the inside with every use.
• If the problem persists, we recommend using our hotline to discuss further options.

• Usually, using the ecoturbino water-saving system does not result in a loss of comfort.
• If there is a loss of comfort, it may indicate that the water pressure in the system is too low, and there is an inherent flow rate of less than 8 liters per minute available.
• This can occur, for instance, in buildings with low water pressure or heavily calcified pipes. Especially in the upper floors of multi-story buildings, this problem can arise. Under such conditions, we recommend using our hotline to discuss the possibilities before placing an order.